Shipping policy

Welcome to Faithful T’s! We are committed to providing quality apparel and a smooth shipping experience. Because our products are made to order through our print partner, Printify, please review the following shipping policy.

Order Processing

All products are made to order once your purchase is placed. Please allow:

2–7 business days for production and fulfillment.
Additional time for shipping depending on your location and selected shipping method.

During holidays, promotions, or periods of high demand, processing times may be longer.

Shipping Times

Estimated shipping times after production:

United States

Standard Shipping: 3–8 business days
Expedited Shipping (if available): 2–5 business days

International Orders

Estimated delivery: 10–30 business days
Delivery times vary by country, customs processing, and local postal services.

Shipping estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on:

Product type
Quantity ordered
Destination
Shipping method selected

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 48 hours to update after shipment.

Multiple Shipments

Because products may be fulfilled by different Printify production partners, items in the same order may arrive in separate packages and at different times.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

We may be unable to modify the address after production begins.
Additional shipping charges may apply for reshipment.
Faithful T’s is not responsible for orders delivered to incorrectly provided addresses.

Lost or Delayed Packages

If your package appears lost or significantly delayed:

Check the tracking information provided.
Contact the shipping carrier.
If the issue remains unresolved, contact us at [your customer service email] within 30 days of the expected delivery date.

We will work with our fulfillment partner to investigate the issue.

Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, please contact us within 30 days of delivery with:

Your order number
Photos of the issue
A brief description of the problem

If approved, we will provide a replacement or refund at no additional cost.

Returns and Exchanges

Since all products are custom-made to order, we do not accept returns or exchanges for:

Incorrect size selection
Buyer’s remorse
Color preference changes
Ordering mistakes

Please review sizing charts carefully before purchasing.

Contact Us

For shipping questions or assistance, please contact:

Faithful T’s Customer Support
Email: Shaneheard56@gmail.com
Response Time: 1–2 business days

Thank you for supporting Faithful T’s! We appreciate your business and look forward to serving you.